Current Operating Status - Northport VA Medical Center
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Northport VA Medical Center

 

Current Operating Status

Situation Update

As of Thursday, June 11, 2020 3:29 PM EDT

The VA is focused on protecting our Veterans and staff as we face the evolving challenges of transmission of COVID-19 in our communities. We all share an interest in protecting others and ourselves, and the medical center has implemented the following protocols to help in that effort.

This is the current operational status of the hospital and our community-based outpatient clinics:

• All community clinics are temporarily closed. But, most services are being provided by telephone or Telemedicine.

• All qualifying appointments are being transitioned to telephone or VA Video Connect.

• All visitation is temporarily suspended. There will be no exceptions for palliative or hospice care. Only those with a valid appointment will be granted access to our facilities.


IMPORTANT INSTRUCTIONS FOR VETERANS:

If you have a medical emergency:

Call 911


COVID-19:

• Veterans with symptoms of fever, cough and shortness of breath, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell should call our Nurse Call Line at 1-800-877-6976 and ask for instructions.

If you are feeling sick:

• Call your health care team to decide if you require an in-person visit.

• Discuss what next steps are appropriate for your specific medical situation.

If you have or need an appointment:

Please call your health care team to arrange a video connect or in-person visit. The Primary Care, Specialty Care, and Mental Health Care Call Centers run from 8 a.m. to 4 p.m. (Monday through Friday) and can be reached by dialing 631-261-4400 and pressing the #2 key.

If you have general questions:

• Consult the special COVID-19 information page from the Centers for Disease Control and Prevention. Or, visit the COVID-19 page from the VHA.

 

IMPORTANT INSTRUCTIONS RESOURCES

• CDC COVID-19 Information

VA COVID-19 Information 


TELEHEALTH INFORMATION

Northport VAMC is deeply concerned about medical issues veterans may be facing. We are fortunate to have the ability to connect with veterans and their families using a secure VA Video Connect System.

Please see below to learn more. Please contact your provider to set up a video visit.


• Telehealth How-To & testing your device’s compatibility for VA Video Connect
• VA Video Connect overview
• VA Video Connect instructions for patients

One Veteran’s experience with Northport’s telehealth program 

 


If Veterans need to reach the VA for any reason and the facility telephone system is currently out of service, please call 1-800-507-4571.

Facility Status

Parent Facility
Northport Veterans Affairs Medical Center Limited Services
Due to the COVID-19 global pandemic, Northport has limited services at the main facility, and all community clinics are temporarily closed. If you have or need an appointment, please call your health care team to arrange a video connect or in-person visit.
Outpatient Clinics
Bay Shore Clinic Closed
Temporarily Closed
Patchoque Clinic Closed
Temporarily Closed
East Meadow Community Clinic Closed
Temporarily Closed
Riverhead Clinic Closed
Temporarily Closed
Valley Stream Clinic Closed
Temporarily Closed

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Monday-Friday
    4:30 pm-8:00 am
    1-800-877-6976
    Weekends and holidays
    Open 24 Hours
  • Change Your Appointment: 631-261-4400 x7919
  • Media Inquiries: 631-266-6074
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 631-261-4400
  • Pharmacy Refill: 631-754-4989 or
    1-800-799-3023
  • Staff Locator: 631-261-4400
  • Telephone Care: Monday-Friday
    4:30 pm-8:00 am
    1-800-877-6976
    Weekends and holidays
    Open 24 Hours

If veterans need to reach the VA for any reason and the facility telephone system is currently out of service, please call 1-800-507-4571.